Tuesday, March 31, 2009

Day 32

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Today I was dissatisfied that I had nothing to do!! It’s the last week for me to work in Dubai Chamber and I want to perform tasks. I asked my colleagues to help them and they sent me some excel sheets to update. Moreover, after the housekeeping day we found many certificates and files needed to be scanned. I scanned them and I took a tour to distribute the employees’ certificates. I was glad that most of the employees know me and I realized that I can interact with the people easy maybe that’s why I am an HR student.

Day 31

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Today at approximately 9:20 am Ms. Asma called me to inform that she might be late because of the rain and bad traffic jam. However, she wanted me to receive the officer from one of the training companies and try to offer him drink until she arrives. I did what she requested. The time passed and she didn’t come. So I asked the manager to Mr. Majid to meet him instead of wasting more time.

I submitted the assignment regarding the best careers in the companies and the benefits, compensations and training development that they offer. In addition, the manager liked my work and asked me to search more companies that operate in UAE not just the international companies. I added Ritz Carlton Hotel, Shangri la Hotel, Shell international, BP, DIFC and DP world. By the end of the day I sent it again but at this time he said the excellent work no need to add more things. Moreover, ha was glad that I submitted the work before the deadline day. In addition, that increased my knowledge about the HR in different companies that each company has its own way to attract the talented people to work with them.

Saturday, March 28, 2009

Day 30

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Mr. Majed assigned me a task to do which is to conduct a search about the top companies in the world to find how they treat their employees, their career developments, staff facilities, benefits, and promotion, or anything related to the HR. Actually, they want to make some changes in their organization that will benefits the employees.

I asked him about the deadline day to submit and he chose Monday, so I spent the whole day working on this assignment.

Day 29

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Today is the House keeping day... No tasks to do only cleaning:

Personal office
Filling room
All the drawers.

Actually it was very fun and we got benefits from this exercise since we focused on the working environment around us. For example, the employees were not satisfied with the filing system and they don’t have more spaces for the new files, so they got rid of all the old files for the previous year. Moreover, the director also participated in this day and the employees were happy for that and we took a lot of photos. In addition, we collected all the used papers in the recycling box and sent it to the responsible business department; it’s a sign that the employees in Dubai Chamber are aware of the importance of the recycling in the environment.

Day 28

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

I went with Ms. Asma to two meetings regarding the scholarship programme. Moreover, we went to the meetings delayed because we trapped in the traffic jam.
I called one of the training companies” Dubai Quality Group” to ask them about the attending certificates for Dubai Chamber employees since they didn’t send them yet .

I didn’t have more tasks to do because I spent the day outside Dubai Chamber.

Saturday, March 21, 2009

Day 27

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Today is Thursday….All the employees are happy but when you ask them what are their planes for their weekend, their response is: Nothing or staying at home!!
Ms. Nadia asked me to conduct a search about the good places in Dubai to visit. So I created a word document about some ideas that I wanted to share for some activities that they can plan with their family and friends during their weekend. I think weekend is the time to chill out and take a break from work. Actually, they like the tips for the weekend the places that I choose for them.

I scanned some files and enter them in Jupiter.

I created an excel sheet regarding the employees mobile numbers to be easily to contact them when they are not in the work.

Day 26

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Wednesday is the meeting day; I started my work by attending the weekly meeting. All the members agreed to choose next Monday for house keeping, that all the HR employees including the director will clean their personal office, filing room and all the HR drawers. In addition, during the meeting I mentioned that in Zawya website the ownership type of Dubai Chamber is government but in fact it is private and I found that the company updated was in Jan 2009. They liked my comment and asked me to send an email to the IT department to inform them.

Moreover, I collected all the certificates in the department for the resigned and retired employees in order to send them the certificates. I called them to take their P.O Box.

I took some photos of our offices in the HR and wrote some comments to announce that the HR team will be out of the service in Monday 25th March 2009 for the housekeeping and we don’t want the other staff to disturb us, only in urgent situation.
“Together to make the work environment clean and healthy”

Day 25

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Today the department was very quiet maybe because four of the employees didn’t come to the work for different reasons. However, the rest worked effectively as everyday.
I started the work by calling some employees from the other branches to come to the head office to collect their medical insurances and varied documents. Almost I know all the employees in Dubai Chamber because working in the HR department leads you to communicate with all the employees. Furthermore, it offers you the opportunity to play an active role in your organization since the HR employee attract, employ, and rate talented individuals who will have an optimistic influence in the company.
More than that, I spent the whole day filing. I know that filing is a small task. However, I learn from it because while I am filing I read the papers and that increase my knowledge about the procedures of the company and understanding the terminologies of it.

Monday, March 16, 2009

Day 24

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Today I am ver energized and active, I came earlier at 8:30 am, maybe because I selpt early yeasterday , I started working immediately. Firstly, I complated the assigned task of the probation period since Ms. Asma collected all the names of the line managers in Dubai Chmaber, finally it’s done.

Ms . Asma looked very busy and I wanted to assist her in the works so I asked her to give me some of her tasks . I was assigned the task of updating the training providers that I created yesterday because she gave me more training files.

In addtion, I arranged some meetings for the next week regarding the scholarship. Actually, I improved my interpersonal communication skill since I am meeting new people everyday via email, telephone and face to face.

Sunday, March 15, 2009

Day 23

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Today Ms. Asma gave me another probation period file to enter in Excel sheet but this time the probation period is for three months the previous one that I created was for six months. However, I couldn’t finish this task because I have to write in the sheet all the line managers in each department and Ms. Asma wasn’t available since she had training. More than that, I asked the other employees in the HR but they have no idea about the line managers!! So I left the task in order to complete it tomorrow to ask Ms. Asma about the required information instead of wasting my time. Actually, 80% of the task is done.

Mr. Majed asked me to collect all the brushers, envelops, letters and printed emails for this year and prior years to create an Excel sheet containing all the information regarding the training providers such as company name, contact employee, telephone, fax ,email … etc. I didn’t use Excel sheet, it’s boring because all my works in Excel. in addition,I used Access as I have a good knowledge in all Microsoft Office, I gained this skill from the college. Mr. Majed liked my work and he asked me few questions about Access.

Saturday, March 14, 2009

Day 21& 22

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

On Wednesday and Thursday I attended the induction programme for the new employees who joined Dubai Chamber recently. The purpose of this programme is to provide the employees with the information and instruction required to carry out their assigned works securely and without risks.


This is the Induction Program Agenda for the two days:


Day 1 (11/03/2009)
















Day 2 (12/03/2009)
















It was a great experience that I learnt how to establish an induction program since I am an HR student and that will help me in my future career. However, in my opinion it will be better if they talked about some issues. For instance, emergency procedures, evacuation routes, emergency communications and first aid, instead of presenting only the operations departments and their duties requirements. Another point is that the employees were complaining that they are receiving too many information in two days only so it is highly recommended to make the induction programme for one week since it is enough for th induction programme instead of two days only.

Tuesday, March 10, 2009

Day 20

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

I spent the whole day working on the probation period excel sheet for the HR review, it’s like evaluation sheet. Besides, the employees rate their satisfaction and dissatisfaction on the subject of the work requirements, HR support, line manager and employees’ development needs.

Last week I sent an email for Ms. Asma regarding the meetings time and she was in her sickness leave so she didn’t check the email. Besides, I told her as well as Mr. Majed yesterday again about the time in order to keep them fully informed and they said it’s ok. However, today they discovered that they have another meeting at the same time in another place!! Really it was a problem, so they canceled one of the meetings. Mistakes happen all the time but we have to be careful. Additionally, I don’t know why they are not using their Outlook Calendar which can help them to manage their time and they will not miss another meetings.

Finally, I learned how to use a Fax.

Day 19

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

I went to the meeting regarding Alsek Maktoom scholarship in the Department of Economic Development at 9:00. The employee who was in charge from the Department of Economic Development didn’t know anything about the scholarship and we were shocked!! At least at would be better if she prepared herself for the meeting instead of saying that she is new employee and she is in the department since November. I think the first impression in the work is very important because it’s almost impossible ever to change it. Besides, my first impression of her was not good since she didn’t turn off her mobile and she spoke to someone on the phone that interrupted us. Moreover, she wasn’t on time on the meeting. In fact, it’s very important for me to know these things in order to avoid these mistakes in the future and make every first impression not just good but great.

In addition, I taught Ms. Sana how to use Jupiter system and enter the information inside it. Actually, she used my computer since she doesn’t have this software and scanner. Furthermore I was glad because she asked me to help her which increased my commitment to the HR team.

At the end of the day I was free and very bored because I didn’t do any practical work.

Wednesday, March 4, 2009

Day 18

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Wednesday is the meeting day, I like this day because I get involve in the meeting by exchanging information , discusing issues such as trianing cost and emiratization because recently they stoped employment due to the collapse in the economy. Besides, I like the way they participate ideas. It was good meeting because Mr. Majed the manager was good leader . He helped keep the discussion on track and tried to ensure that everyone is involved appropriately in the discussions.

I am glad today I didn’t scan any paper . However, I called the governmnt sectors again to arrange meetings. Moreover, today is better that yesterday because some of them picked up the phone. This task was very helpful because I gained experience in dealing with different government departments.

So if you ask me about my workplacement at Dubai Chamber I can say :
It’s fun.
I make a lot of friends .
I learned something .
People care about me and I I want to thank them for being so nice.

day 17

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Today Tuesday!! as usual I scanned a lot of papares for the previous years. I think They are giving me tasks that are not demanding enough and not in line with my skills but it doesn’t mean that I am not learning . Besides, what I really need is to introduc me to the real-life tasks and requirements.

Ms. Asma aked me to arrange appointments with 23 government departmets regarding Al Shiekh Maktoom scholership that offered by Dubai chamber, and she wanted to have 3 meetings per day . so I checked her scedual as well as Mr. Majed since both of them will go to the meetings. Furthermore, I selected the days according to their timing show. One problem I faced that I don’t know the locations of these departmenst in order to estimate the time that they will need to reeach the location since it will be 3 meetings in one day and the traffic in dubai is always bad. To solve this problem I used the net to conduct a search about the location of each departmet as well the telephone numbers instead of bothering my collegues by asking them. In addition, before I start calling them I showed Mr. Mjaed the meetings days but he said it’s impossible to have 3 meetings per day so he asked me to change. Actually, I did what he want but I think it would be better if Ms. Asma and Mr. Majed sat together to confirm the meetings dates.

I called all the departments but I don’t know why they are not picking up the phones because I called them many times or when they receive the call again they transfer it to other person who is not responsible of the scolership. I arranged only one meeting with Dubai Airport Free Zone Authority and sent the time to Ms. Asma. I was disappointed and I informed Mr. Majed about this problem and he said” it’s OK do what you can and don’t worry”. The people I work with are very supportive. It's a huge boost to my confidence.

Today Tuesday!! as usual I scanned a lot of papares for the previous years. I think They are giving me tasks that are not demanding enough and not in line with my skills but it doesn’t mean that I am not learning . Besides, what I really need is to introduc me to the real-life tasks and requirements.

Ms. Asma aked me to arrange appointments with 23 government departmets regarding Al Shiekh Maktoom scholership that offered by Dubai chamber, and she wanted to have 3 meetings per day . so I checked her scedual as well as Mr. Majed since both of them will go to the meetings. Furthermore, I selected the days according to their timing show. One problem I faced that I don’t know the locations of these departmenst in order to estimate the time that they will need to reeach the location since it will be 3 meetings in one day and the traffic in dubai is always bad. To solve this problem I used the net to conduct a search about the location of each departmet as well the telephone numbers instead of bothering my collegues by asking them. In addition, before I start calling them I showed Mr. Mjaed the meetings days but he said it’s impossible to have 3 meetings per day so he asked me to change. Actually, I did what he want but I think it would be better if Ms. Asma and Mr. Majed sat together to confirm the meetings dates.

I called all the departments but I don’t know why they are not picking up the phones because I called them many times or when they receive the call again they transfer it to other person who is not responsible of the scolership. I arranged only one meeting with Dubai Airport Free Zone Authority and sent the time to Ms. Asma. I was disappointed and I informed Mr. Majed about this problem and he said” it’s OK do what you can and don’t worry”. The people I work with are very supportive. It's a huge boost to my confidence.

Monday, March 2, 2009

Day 16

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Today morning when I arrived the work, I didn’t find the HR employees except the manager Mr. Majed. I asked him about the team and he told me that they have a meeting with the general manager and it’s not allowed for the managers and directors to attend this meeting because it’s a chance for the employees to express their feelings and opinions about the work. Besides, if they have any complains they can inform the general manager. At that time I felt that I am wasting my time because I don’t know what to do so I decided read my email.

In addition, I sat with Mr.Majed and he explained to me the UAE’s labor law .For example, the working hours, leaves, disciplinary rules and the penalties that the employer may impose on the workers like warning, fire and dismiss without prejudice to severance pay. Moreover, I was responsible to pick up all the calls in the department since they are not available. I wrote notes like who called them and why and I left them in their desk.

I guided 2 candidates to the waiting area and assisted them to fill in the recruitment forms. Actually, it was as opportunity to interact with people.

Moreover, I helped Ms. Asma in updating some of the training reports. Furthermore, I scanned some documents, it’s very boring.

Finally,I asked Ms. Asma if there are any tasks to do for tomorrow because she won’t come, she responded that she will send them by the email.

Sunday, March 1, 2009

Day 15

Company: Dubai Chamber
Department: HR
Supervisor: Asma Abdulla

Today I filed numerous papers and updated some of the employee’s records like their employment documents and personal information. Moreover, I didn’t know that these documents are confidential and I left them on my deck, them Ms. Asma notified me to put the confidential files in the drawer and she gave me the key.

In addition, I worked on the training reports for the year 2009 and submitted to Ms. Asma . She was glad because I finished earlier before the deadline and I told her it was a challenge for me that I want to prove my self in the team.

The rest of the day I was working on the Jupitar System by scanning a lot of pares to be entered in the system. Actually, they collected all the papers of the last week and waited me to come back and continue the scanning, as I mentioned before they actually hate this task. The time passed so quickly today because I was busy the whole day.

For tomorrow I scheduled a short meeting with my supervisor Ms. Asma to discuss my performance since I completed one month with them so I want her evaluation.

Day 14

Company: Dubai Chamber
Department: HR
Company Supervisor: Asma Abdulla

In Thursday morning when I went to Membership and documentation services department I was surprised because they informed me that Ms Asma sent them an email asking them to allow me to return back to HR department since they have loads of works and many deadlines for the next week. Truly, I didn’t like the surprise because in this day I will be responsible to serve the customers and I was enthusiastic for this day. However, I went back to the HR department disappointed.


In fact, all my collogues were too busy. Furthermore, Ms Asma prepared some task. For instance, contacting the Career Fair c-coordinators to inform them that Dubai chamber wouldn’t contribute in the exhibition this year but they were not replying on any calls or e-mail due to internal issues. We had to wait for their reply so we can continue our job.

I attended the second weekly meeting in the HR department and all the members updated us with their responsible tasks. Besides, I talked about my experience in the other department where I worked. Now my self confidence increased that I can share them my ideas and opinions better than before in the meeting room.

In addition, I worked on the training report for the year 2006 and 2007 in order to enter them in Oracle system. I collected all the training courses names and I divide them according to their periods. Checking the IDs for all the recent and resigned employees caused a headache because I stayed in front of the computer for along time checking the numbers, and I already have difficulties with vision, maybe it’s another factor for the headache. However, that didn’t prevent me in continuing the task since the deadline will be on Sunday. I completed the work at the home and sent it to Ms. Asma and Mr. Majed at the same day. I was very happy because I felt t that I am benefiting them and contributing to the team efforts.

I had a load of works to do but I can meet deadlines effectively. More than that, I realized that I work well under pressure, this is my new skill and I applied it in my work place.